Information We Collect

When you interact with the Edelweiss Maritime Management Services website, we may collect:
• Details you submit through any online forms (such as contact or inquiry forms).
• Technical data related to your use of our website, including traffic data, browsing behavior, and other communication data.

Please note: We do not intentionally collect sensitive personal information (such as information related to race, religion, health, or political opinions) through our website. We kindly ask you not to include such information when using our forms.

How We Use Your Information

We use the information you provide to:
• Respond to your inquiries and provide the services or information you request.
• Analyze trends and usage to enhance our website experience and performance.

Usage data (which does not directly identify you) helps us improve how visitors interact with our content.
Cookies may be used to gather certain types of information.

We rely on the legal basis of legitimate interests to process your information, ensuring it is necessary and aligned with your expectations. In cases where we send marketing emails or offer newsletter signups, we rely on your explicit consent as the legal basis.

Cookies and Tracking

Our website uses cookies to enhance user experience and collect analytical data. These may include:
• Necessary cookies for basic functionality.
• Analytics cookies to track usage and improve performance.
• Marketing cookies for personalized content or advertising.

By using our website, you consent to our use of cookies. You can manage cookie preferences through your browser settings. For more details, please refer to our separate Cookie Policy (available on request or through our website).

Third-Party Sharing

We may share your personal data with trusted third-party service providers who assist us in operating our website or delivering our services. These may include:
• Website hosting providers
• IT and analytics service providers
• Professional advisers

All third parties are contractually obligated to protect your data and comply with GDPR.

We do not sell your personal information.

Children’s Data

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal data from minors. If we discover we have collected data from a child without parental consent, we will delete it promptly.

Further Communications

Should you engage further with us beyond your initial inquiry, we may request additional personal information.

For full details on how we handle client or business partner data, please see our complete Privacy Policy document available upon request.

Your Rights

Under applicable data protection laws (including GDPR), you are entitled to:
• Access the personal information we hold about you.
• Request corrections to your personal data.
• Request deletion of your data under certain conditions.
• Restrict or object to the processing of your data.
• Request data transfer to another service provider.
• Withdraw consent (where consent is the basis of processing).

To exercise your rights or raise a question about your data, please contact us at:
Email: dataprotection@edelweissmgt.com
Post:
Data Protection Office
Edelweiss Maritime Management Services
New Avenue Street
P.O.Box 705 Jounieh, Lebanon

We aim to respond to all valid requests within one month.

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the relevant supervisory authority.

International Data Transfers

Your information may be transferred and stored outside the European Economic Area (EEA).
Whenever such transfers occur, we ensure that appropriate safeguards are in place to protect your personal information, in line with GDPR requirements, including relying on frameworks such as the EU-US Privacy Shield where applicable.

Data Security and Retention

We take appropriate technical and organizational measures to secure your personal information against unauthorized access, loss, or misuse.

Personal information will be retained only as long as necessary for the purposes for which it was collected or as required by law.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage users to review the policy periodically.

Special Note on Sensitive Data

“Special category data” includes details such as racial or ethnic background, religious beliefs, health information, or criminal records.
Edelweiss Maritime Management Services does not request or process such data through this website.
If inadvertently provided, it will be treated in accordance with applicable data protection laws.